Contacts
How to Reach Us
If you'd like to get in touch with the team at orcacentre.ca, the best way to do it is by email. Write to us at [email protected] and we'll do our best to help.
What You Can Write About
Feel free to contact us regarding any of the following:
- Questions about our content — reviews, payout rate comparisons, and rankings of high-payout online casinos available to Canadian players.
- Corrections — if you've spotted outdated or inaccurate information on our site, please let us know so we can fix it promptly.
- Feedback — your suggestions help us make our reviews more useful, transparent, and relevant for 2026.
- Partnership requests — if you represent a brand or media outlet and would like to discuss cooperation, you're welcome to reach out.
Response Time
We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, but we aim to get back to all genuine enquiries as quickly as possible.
Questions About Your Casino Account
Please note: orcacentre.ca is an independent review website — we are not a gambling operator. We cannot assist with:
- Deposits or withdrawals
- Bonus terms, wagering requirements, or missing bonuses
- Account verification (KYC) or locked accounts
- Disputes with a casino
For any of these matters, please contact the customer support team of the casino you are playing at directly — typically via live chat or email listed on the casino's own website.
Need Help With Gambling?
If you or someone you know is struggling with gambling, confidential help is available. In Canada, you can reach out to the Responsible Gambling Council (RGC) — a national, non-profit organization that provides information, prevention resources, and support referrals for problem gambling. Every Canadian province and territory also operates its own free, confidential problem gambling helpline. Please play responsibly and only gamble what you can afford to lose.